Privacy Policy

1. Introduction

This Privacy Policy explains how 247VISIBILITY LTD collects, uses, stores, and protects your personal information when you use 247VISIBILITY.COM and any related services.

We are committed to protecting your privacy and handling your personal data transparently and lawfully.

2. Company Information

3. Personal Information We Collect

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include anonymous data.

We may collect and process the following categories of personal data:

Personal Identification Information

• Full name
• Email address
• Telephone number

We do not collect any special categories of personal data about you. This includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health information, and genetic or biometric data.

Account Information

• Username and login credentials
• Account preferences
• Authentication data

Technical Information

• IP address
• Browser type and version
• Device information
• Operating system
• Website usage data
• Access timestamps

Customer Support Information

• Messages sent through contact forms
• Support requests
• Feedback and correspondence

4. How We Collect Information

We collect information through account registration forms, website interactions, customer support communications, third-party integrations, cookies, and browser storage technologies.

5. How We Use Your Information

We use personal data for the following purposes:

• Providing and managing our services
• Managing customer accounts
• Responding to support requests
• Maintaining website security
• Preventing fraud and unauthorised access
• Improving our services and infrastructure
• Complying with legal obligations

247VISIBILITY.COM relies upon your consent given by way of our Terms and Conditions to provide you with our service, including registration for a business listing.

We will only use your personal data when the law allows us to, including where we need to perform a contract with you, where processing is necessary for our legitimate interests, or where we need to comply with a legal or regulatory obligation.

6. Legal Bases for Processing

Under UK GDPR, we process your personal data based on one or more of the following lawful bases:

• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations
• User consent, where applicable

7. Public Profiles and User-Generated Content

247VISIBILITY.COM allows users to create profiles, publish business listings, upload images, post content, and interact with other users. Information you choose to make public, including your profile details, listings, comments, and uploaded content, may be visible to other users and visitors of the platform.

We may review, restrict, remove, or disable access to content or accounts where content breaches our Terms and Conditions, platform policies, applicable laws, or safety standards.

8. Hosting and Infrastructure Providers

Our website and related infrastructure may be hosted and supported by third-party hosting providers and infrastructure partners.

These providers may process technical and operational data necessary for website hosting, security monitoring, backup services, infrastructure management, and performance optimisation.

9. International Data Transfers

Some third-party service providers may process personal data outside the United Kingdom or European Economic Area (EEA).

Where international data transfers occur, we implement reasonable safeguards including SSL/HTTPS encryption, secure hosting infrastructure, access control procedures, trusted service provider agreements, and technical and organisational security measures.

247VISIBILITY.COM requires all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow third-party service providers to use your personal data for their own purposes. They are only permitted to process your personal data for specified purposes and in accordance with our instructions.

10. Data Retention

We retain personal data only for as long as necessary to provide services, maintain customer accounts, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods are determined based on active account status, operational requirements, and legal or regulatory obligations.

When data is no longer required, we securely delete or anonymise it using appropriate security procedures.

11. User Rights

Subject to applicable law, users may have the right to:

• Access their personal data
• Correct inaccurate information
• Request deletion of personal data
• Withdraw consent
• Restrict processing
• Object to processing
• Request data portability
• Lodge a complaint with a supervisory authority

Requests can be submitted through customer support, official contact channels, or email communication.

12. Security Measures

We implement appropriate technical and organisational safeguards to protect personal data, including:

• SSL/HTTPS encryption for website traffic
• Password hashing for user login credentials
• Access control for administrative areas
• Secure hosting and server authentication protections
• Database access restrictions
• Session protection mechanisms
• Regular backup and infrastructure management procedures
• Monitoring and review of suspicious or unauthorised activity where appropriate

247VISIBILITY.COM secures your personal information from unauthorised access, use, or disclosure. When personal information is transmitted to other websites or services, it is protected through encryption such as Secure Sockets Layer (SSL) protocol.

247VISIBILITY.COM does not collect payment card information directly and does not store credit or debit card details on the platform.

13. Marketing and Advertising

Currently, we do not actively run retargeting advertising campaigns, we do not currently use Meta or Google advertising systems, and we do not sell personal data to advertisers.

Future marketing and analytics services may be introduced as the platform grows. If implemented, this policy will be updated accordingly.

14. Children’s Privacy

Our services are not directed toward children. We do not knowingly collect personal information from individuals under the age required by applicable law.

If we become aware that personal data from a child has been collected unintentionally, we will take reasonable steps to remove it.

15. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal or similarly significant effects on users.

16. Cookies and Browser Storage

We may use cookies and browser storage technologies to support account login, platform functionality, website security, user preferences, and service improvement. Where required, we will request consent before using non-essential cookies.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect legal changes, operational updates, service improvements, and security requirements. Updated versions will be published on our website with a revised effective date.